The Board of Directors of the Central Bank of the UAE (CBUAE) has approved three new regulations covering insurance licensing, insurance brokerage, and telemarketing, marking a key step in strengthening oversight of the financial and insurance sectors.
The regulations aim to enhance consumer protection, improve market efficiency, and align regulatory frameworks with Cabinet Resolution No. (56) of 2024 concerning telemarketing regulations.
The new rules form part of broader efforts to modernise regulation across banking and insurance, while supporting financial stability and sustainable sector growth.
The Board approved the issuance of the Insurance Licensing Regulation, Insurance Brokers’ Regulation, and Telemarketing Regulation.
These regulations are designed to update licensing requirements, strengthen supervision of insurance intermediaries, and regulate telemarketing practices across the financial sector.
The Central Bank said the measures support a more transparent and efficient market structure, while safeguarding consumer rights.
The decisions were taken during a CBUAE board meeting chaired by Sheikh Mansour bin Zayed Al Nahyan, Vice President, Deputy Prime Minister, Chairman of the Presidential Court, and Chairman of the Board of Directors of the Central Bank of the UAE. The meeting was held at Qasr Al Watan in Abu Dhabi.
Both Vice Chairmen of the Board of Directors, Abdulrahman Al Saleh and Jassem Mohammed Bu Ataba Al Zaabi, attended the meeting, along with the Governor of the Central Bank, Khaled Mohamed Balama.
Other sector initiatives
Board members Younis Haji Al Khoori, Sami Dhaen Al Qamzi, and Dr. Ali Mohammed Al Rumaithi were present, alongside Assistant Governors Ahmed Saeed Al Qamzi, Saif Humaid Al Dhaheri, and Ibraheem Al Sayed Al Hashemi, Assistant Governor – Executive Office and Secretary General of the Board of Directors.
The Board reviewed CBUAE achievements during 2025 and assessed progress on transformational projects in banking operations and support services, including the International Central Securities Depository project and the Real Time Gross Settlement (RTGS) System.
The Board also approved the Central Bank’s estimated budget for 2026.
